Departure, Check-in at Paris-Charles de Gaulle airport

A step-by-step guide for departing passengers.
Have a nice flight !


Getting to CDG (Ground transportation)

See our Transport & directions page to find everything you need to help plan your airport journey.


Which terminal ?

CDG has three terminals, terminal 2 consists of seven sub-terminals listed 2A to 2G.
Be sure to know which terminal you need.

Check monitors in the terminal for information concerning check-in area, boarding time and gate number
dedicated to your flight.


Checking-in

In order to allow plenty of time for check-in procedures, baggage drop-off and security checks,
always arrive at the airport well in advance of your flight.*

Long-haul : 3 hours before scheduled departure.*
European and French domestic flights : 90 minutes before scheduled departure.*

Please consider the times given by your airline for dropping bags, collecting boarding cards and arriving at the gate.
Check the instructions on your ticket and from your travel agent or booking website.

AIRPORT CHECK-IN
You can check in at the airport using the self-service kiosks to choose your seat and print your boarding pass.
If carrying a hold bag, you can check it in at the bag drop.
If you prefer to be checked-in by a member of staff, enjoy their welcome at a check-in desk or bag drop.
The airport monitors will show you which check-in desks you can use to check in for your particular flight.
Please have the following documents ready with you when you check-in :
– Plane tickets or electronic ticketing number
– Passport, visa if necessary
To avoid long waiting times we recommend using the web check-in.

WEB CHECK-IN
Use online or mobile check-in to select seats and print your boarding card before you get to the airport.
You can check in directly via the website of your airline, your boarding card is sent directly by mail (to print) or SMS/MMS.
If you only have carry-on baggage you can go directly to the security check and then to your gate.
If you have baggage to check in you can leave it at the Bag Drop desk during your flight’s check-in period.

* Passengers using online check-in and do not need to check any baggage :
You can arrive at the airport a bit later than other passengers, directly to boarding gate before the boarding deadline.
Please note that after this time, no additional passengers will be able to board the aircraft.


Immigration & Security checks

All passengers must clear security & passport control (except Schengen flights) before entering the departure lounge.
Proceed to security control as soon as possible to avoid any delay to your journey.

Only limited quantities of liquid items can be carried through security control.
Have a look to our security page and find out information about liquids rule, hand & hold luggage restrictions.


Boarding

Keep an eye on the monitors for last minute updates concerning gate numbers and boarding times.
Boarding usually begins around 45 minutes before departure for long-haul flights
and 30 minutes before schedule for domestic and medium-haul flights.
Gate closes 10-20 minutes before departure.


VAT-Tax refund

Visitors from non-European Union countries can reclaim the sales tax (VAT) on purchases.

To claim, first purchase goods from any merchant displaying the Tax Free Shopping sign.
You’ll be given a tax refund form by the retailer – keep it along with your receipt.
When you get to the airport, take your receipt and form to a Travelex counter or at the Customs desk.

  Tax refund information


Duty Free Shopping

If you are flying from Paris-CDG, you can make duty/tax free purchases after going through security.

  Duty Free, Tax Free regulations
 Shops at Paris-Charles de Gaulle airport 


 Services & Facilities in your terminal

Airline lounges
• Airport Information
Car rental
Lost & Found
Luggage storage
Shopping
Restaurants

Further information :
 Terminal information and maps