Welcome to Paris-CDG

Follow our step-by-step guide for Departing passenger.
Here you can find detailed information on Charles de Gaulle airport’s departure procedure.

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1. Getting to the airport

Visit our transport section for details on trains, buses or taxis to Charles de Gaulle airport.

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2. Departure hall

Paris-CDG is formed by terminal 1, terminal 2 (with seven sub-terminal buildings listed 2A to 2G) and terminal 3.

Each terminal has it’s own departure hall.
Passengers can use the airport monitors for terminal, check-in & gate informations.

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3. Check-in & Baggage drop

You can check-in online (recommended) or at the airport using the self-service kiosks or your airline’s check-in counter.

Always arrive early at the airport with plenty of time to spare will ensure you have a stress-free journey through CDG airport.

Long-haul flights :

3 hours before scheduled departure.

European & French domestic flights :

90 minutes before scheduled departure.

Passengers using online check-in and do not need to check any baggage can arrive at the airport a bit later than other passengers, directly to boarding gate (via Security).

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4. VAT Tax Refund

Visitors from non-European Union countries can reclaim the sales tax (VAT) on purchases.
Take your receipt and form to the nearest French Customs desk before security.

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5. Security & Passport control

All passengers must pass through a security check and, if necessary, a passport control (to Non-Schengen flights).

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5. Boarding

Keep an eye on the monitors for last minute updates concerning gate numbers and boarding times.

Boarding usually begins around 45 min. before departure for long-haul flights and 30 min. before schedule for domestic and medium-haul flights.
Gate closes 10-20 minutes before departure.

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2. Passport control

If you are flying from a Non-Schengen country, your first stop after arrival will be passport control.

Some foreign nationals must present, in addition to their passport, a Schengen visa when they enter France.

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3. Baggage claim

While in the baggage reclaim area look for your flight on the information screens and check the carousel number.
Free baggage trolleys are provided for your use.

BAGGAGE ENQUIRIES

Baggage handling and delivery is your airline’s responsibility from check-in to collection.
If you need to make a baggage enquiry please contact your airline or handling agent in baggage reclaim.
If you have left anything on board an aircraft or airline bus, please contact the airline immediately.

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4. French Customs

You’ll pass French Customs after baggage reclaim, before you enter the public arrivals area.

Passengers who have not exceeded the duty-free allowance and have nothing to declare should go directly through the exit doors.
All other passengers, or passengers who are unsure should stop at the French Customs office.

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5. Arrival hall

Each terminal has it’s own arrival hall, located in the public area after customs & baggage reclaims.

Airport visitors can verify the terminal and designated exit on the airport monitors.
Meeting points are located in each terminal after the baggage reclaim area.

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6. Leaving the airport

Visit our transport section for details on trains, buses or taxis from Charles de Gaulle airport to Paris and beyond.