Lost property Paris-Charles de Gaulle airport
Lost & found item
It can take between 24 and 48 hours for a found item to be registered.
You’ll get a feedback from the lost and found service only if your belonging has been found.
Lost on board aircraft, the airline lounge,…
Dedicated website : http://airfrance.franceobjetstrouves.fr/en/
Twitter : @airfrance
Facebook : air france
Please contact your airline or handling agent in baggage reclaim.
Lost in the terminal, a car park,…
Please contact ″Paris Aéroport″ lost property department.
Dedicated website : https://paris.missingx.com (link to ″Paris Aéroport″).
Lost property office located at the TGV-RER station Aéroport Charles de Gaulle 2, Level 3.
Open 09:00-noon, 13:00-17:30.
Lost in the Metro, RER, Roissybus, Le Bus Direct
Le Bus Direct
Please contact +33 1 64 02 50 14 or 0 810 812 001 (0,12 €/min) from within France or visit lebusdirect.com/en/contact
RATP (Metro, RER, Roissybus)
Please contact +33 892 69 32 46 or 32 46 from within France (0,34 €/min).
Lost baggage (checked-in) enquiries
Baggage handling and delivery is your airline’s responsibility from check-in to collection.
For inquiries relating to delayed/missing/lost luggage please contact your airline.
IF YOU REPORTED YOUR MISSING BAGS AT THE AIRPORT
– You do not need to take any further action, your airline will contact you to arrange a delivery…
IF YOU LEFT THE AIRPORT WITHOUT REPORTING THE PROBLEM
– Please contact your airline as soon as possible with your baggage receipt (tag) number.