Arrival at Paris-Charles de Gaulle airport

A step-by-step guide for arriving passengers.
Welcome to Paris-CDG !


Which terminal ?

CDG has three terminals, terminal 2 consists of seven sub-terminals listed 2A to 2G.
Please check which terminal you need.

WHERE TO GO ON ARRIVAL ?
On leaving the aircraft, follow signs for arrivals and baggage reclaim (″Baggage-Exit″) or ″Flight Connections″ for transit passengers.

CONNECTING FLIGHTS
If your baggage is checked through to your final destination, follow the Flight Connections signs when you leave the aircraft.

If you need to check in your luggage, please leave the transfer zone (there are no check-in counters in the transfer zone).
Follow the signs for arrivals (″Baggage-Exit″) and then proceed to your airline check-in desk in the departure terminal.


Immigration & Customs

FRENCH BORDER
Unless you are travelling from France or a Schengen country, your first stop after arrival will be passport control.
 Information about procedures and entry requirements

CUSTOMS
You’ll pass French Customs after baggage reclaim, before you enter the public arrivals area.
 Information about Customs processes and allowances


Baggage

While in the baggage reclaim area look for your flight on the information screens and check the carousel number.
Free baggage trolleys are provided for your use.
Baggage handling and delivery is the responsibility of the airlines from the point of check-in to the point of collection.

LOST OR DAMAGED BAGGAGE & LOST ITEMS
Did your checked baggage not arrive or was it damaged in transit ?
Did you forget something in the aircraft ?
Please contact the lost & found service of your airline or its handling agent.


Getting to Paris (Ground transportation)

Visit our Transport & directions section for information and details about trains (RER + TGV), buses, taxis and shuttles.


Meeting points

The official airport meeting points at Charles de Gaulle are marked with signs, they are located in each terminal
after the baggage reclaim area, close to the ″Aéroports de Paris″ information counter.

The arrivals areas are located, after the baggage reclaim, in the following locations :

Terminal 1
Arrivals level, close to Exit 34
Terminal 2A
Opposite Exit 4-5
Terminal 2C
Opposite Exit 5-6
Terminal 2D
Opposite Exit 6, opposite Exit 7 (two baggage claim facilities)
Terminal 2E
Arrivals level, opposite Exit 8-10
Terminal 2F
Arrivals level, opposite Exit 8-10
Terminal 2G
Main hall
Terminal 3
Arrivals hall


Tourist information

Tourist information desks will be available to help you,
whether you need to book a hotel or get information on tourist activities and services.

Terminal 1
Arrivals level, Exit 4, open daily 07:15-22:00
Terminal 2C
Opposite Exit 5, open daily 07:30-14:30
Terminal 2D
Exit 7, open daily 07:30-21:30
Terminal 2E
Arrivals level, Exit 11, open daily 07:15-22:00
Terminal 2F
Arrivals level, Exit 11, open daily 07:15-22:00


 Services & Facilities in your terminal

• Airport information
Car rental
Shopping & Restaurants
Other Services and Facilities

Further information :
 Terminal information and maps