Arrival at Paris-Charles de Gaulle airport

A step-by-step guide for arriving passengers.
Welcome to Paris-CDG !


Direction

Paris-Charles de Gaulle airport has three terminals.
If you are not sure which terminal you need visit our Terminal info page !

> Which terminal ?


Landing at Paris-CDG

End of your journey

If your final destination is Paris, follow signs for arrivals and baggage reclaim (″Baggage-Exit″) on leaving the aircraft.

Transfer

IF YOU’RE TRANSFERRING FLIGHTS AT PARIS-CDG AND YOUR BAGGAGE IS CHECKED TO YOUR FINAL DESTINATION
– Follow the ″Flight Connections″ signs when you leave the aircraft.

IF YOU’RE TRANSFERRING FLIGHTS AT PARIS-CDG AND NEED TO CHECK-IN YOUR LUGGAGE
– Leave the transfer zone (there are no check-in counters in the transfer zone), follow the signs for arrivals (″Baggage-Exit″) and then proceed to your airline check-in desk in the departure terminal.

> Information Flight Connections
> Travel between terminals


Immigration/French Border

Unless you are travelling from France or a Schengen country, your first stop after arrival will be passport control/immigration.
Some foreign nationals must present, in addition to their passport, a Schengen visa when they enter France.

Priority access for immigration & security checks :
Premium and select non-premium passengers will be issued an access voucher from their airline.
Follow the signs marked ″Accès no.1″ or ″Sky Priority″.

> Information about procedures and entry requirements


Customs

You’ll pass French Customs after baggage reclaim, before you enter the public arrivals area.
Click the link below for informations about French Customs allowances & import regulations when entering France.

> Information French Customs


Baggage

Baggage reclaim

While in the baggage reclaim area look for your flight on the information screens and check the carousel number.
Free baggage trolleys are provided for your use.

Baggage enquiries

Baggage handling and delivery is your airline’s responsibility from check-in to collection.
If you need to make a baggage enquiry please contact your airline or handling agent in baggage reclaim.
If you have left anything on board an aircraft or airline bus, please contact the airline immediately.

> Information Delayed & Missing baggage


Meeting points

The official airport meeting points at Charles de Gaulle are marked with signs, they are located in each terminal after the baggage reclaim area,
close to the ″Paris Aéroport″ information counters.
The arrivals areas are located in the following locations :

Terminal 1
Arrivals level, close to Exit 34
Terminal 2A
Opposite Exit 4-5
Terminal 2C
Opposite Exit 5-6
Terminal 2D
Opposite Exit 6, opposite Exit 7 (two baggage claim facilities)
Terminal 2E
Arrivals level, opposite Exit 8-10
Terminal 2F
Arrivals level, opposite Exit 8-10
Terminal 2G
Main hall
Terminal 3
Arrivals hall


Tourist information

Tourist information desks will be available to help you, whether you need to book a hotel or get information on tourist activities and services.

Terminal 1
Arrivals level, Exit 4, open daily 07:15-22:00
Terminal 2C
Opposite Exit 5, open daily 07:30-14:30
Terminal 2D
Exit 7, open daily 07:30-21:30
Terminal 2E
Arrivals level, Exit 11, open daily 07:15-22:00
Terminal 2F
Arrivals level, Exit 11, open daily 07:15-22:00


Services & Facilities 

Click below for details on services and facilities available at Charles de Gaulle airport :

Airport & Airlines lounges
Car rental
Lost & Found
Luggage storage
Shopping
Restaurants
• Other Services and Facilities


Getting to Paris (Ground transportation)

Visit our Ground transportation section for details about trains, buses, taxis and shuttles from Charles de Gaulle airport to Paris and beyond.

> Information transports


Reduced mobility (PRM) 

Charles de Gaulle airport offers support for passengers whose mobility is reduced due to disability or age.

> Information Passengers with Reduced Mobility